Connex One named 'Top Contender for Unicorn Status' in the 2023 Titans of Tech report Read More
New Product
Discover the capabilities of Artificial Intelligence and the benefits it has for your business.
Explore Athena
By Department
By Industry
Client Success | Old Mutual
Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
Read
Featured Content
With our recent £93 Million Series C funding injection there’s no signs of slowing down in our mission to be the Customer Engagement Platform of choice.
Read our storyFeatured Content
Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
Explore AthenaFeatured Content
Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
Explore AthenaFeatured Content
Our goal was to incorporate the Omnichannel components of Connex One to assist us with efficiency goals.
Explore Athena
Foster humanistic interactions across any channel, improving your communication and overall customer satisfaction with intelligent text-to-speech assistance from Athena Text-To-speech.
No code needed, drag-and-drop elements to build even the most complex of workflows
Build using both digital and voice-based input
Promotes customer self-service to speed up interaction resolution time
Reduces repetitive task workloads enabling agents to concentrate on more meaningful interactions
With sophisticated linguistic programming tailored to your brand’s tone of voice, formality, and language requirements, Athena’s Text-to-Speech (TTS) and Speech-to-Text (STT) solutions seamlessly integrate with your business. By creating authentic AI voices that match or enhance your brand identity,
Athena ensures consistent and engaging customer interactions. Athena Text-To-Speech offers a range of configurations, enabling you to build a voice that represents your brand’s unique characteristics, helping to strengthen brand recognition and customer satisfaction.
Combine historic insights with carefully crafted speech patterns and sensibilities to represent your company with AI voice interactions based on expected enquiries, freeing up vital human resources.
Effortlessly converse through TTS functionality with impressive precision options, to craft a customer-facing tool that will represent your company with conversational traits synonymous with your brand. Configure tone of voice, formality, and even language complexity, to engage customers in a manner appropriate to them and to your business.
Communicate with a variety of customers via channels, languages and speech patterns most suited to them, boosting customer satisfaction. Prime your Athena AI Agent for use at times that are conducive to providing the most personal level of support, fostering positive customer attitudes with your responsiveness.
.
Easily scale AI Agents to handle varying call volumes without the need for additional staff, especially during peak times
.
Select from both digital and voice-based input to maintain security and personalise interactions
.
Manage voice communication between AI agents and customers to ensure consistency in brand identity and levels of support
We’re so confident your team and your customers will love our Text-To-Speech solution as well as the quick set up, and rapid time to value. Join us for a bespoke demonstration and see just how quickly your business can benefit from our industry leading features.
Give it a go!
Shaping the Future of Customer Experience.
